Woman gets hired as a nursing home concierge and ends up doing sales, HR, and front desk work for $16 an hour: 'Should I just quit?'

The sales part alone would have me asking for a raise on the second day. Four people moved in because of her phone and in-person pitches, which, at nursing home rates, represents a genuinely significant amount of revenue for the facility. There is no commission. There is no bonus structure. There is not even an acknowledgment that what she is doing goes beyond the scope of answering phones and directing visitors to specific destinations. Just a push to sell more, from a Sales Director who apparently has a lot of free time to train front desk staff on closing techniques.

Then you have the HR situation, which is somehow worse because at least sales is a somewhat public-facing skill. Processing new hire files, handling social security numbers, and learning everyone's hourly rate is sensitive work that requires trust, discretion, and typically a title that reflects that responsibility. Instead, she got a key to a boss's office and an informal assignment, which means when coworkers walked in and saw her surrounded by employee files they immediately assumed theft. She got reported for doing a job she was handed without her consent.

The punchline is that after all of this, she is the lowest-paid person in the building. She is running sales, doing HR intake, and sitting at the front desk for $16 an hour while knowing exactly how much more everyone around her makes. That is not a concierge position. That is three jobs held together by someone else's convenience and her own willingness to just figure it out.