Movers berates customer for taking more than 20 minutes to tip for their services: 'Demanding a tip is a great way to ensure you don't get one.'

The customer needs to look at her stuff and figure out if their services were worth a tip.

I understand the common cultural sentiment that tipping has gone too far. I don't think that we need to abolish the system altogether because, under a tipping system, waiters and bartenders are actually able to make a living wage in America. I don't trust that if waiters were making a fair hourly wage, they would make as much money as they do with tips, but that's just me. I understand how annoying it can be when every customer service interaction where tipping is not typically expected now suddenly has a little button asking if you'd like to tip 20% when all the employee did was turn an iPad around. I usually tip 20% anyway because I can't bear to look a worker in the face after I've supposedly stiffed them, but that's probably because I'm a coward. I do have some standards, and tipping at a self-checkout kiosk is a level I won't stoop to. 

There is an expectation that you should tip your movers, but that can be complicated if you don't have enough time to inspect your stuff to make sure that nothing was broken in the process of moving. If the movers broke your Fabergé egg, you might regret that you tipped them. Movers typically expect a tip before you have a chance to look through your stuff, so you either have to be comfortable with the possibility of tipping for sub-par services, or withhold your tip until you're certain the service was good. The customer in this story did the latter, and her movers were not pleased about it.