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Purchasing Manager advises new Director that his plan to cut out a middle-man importer is foolish, Director forced to admit he was right when his move costs the company more than he was trying to save: 'The container sat at the port for 10 days'

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  • They charge a markup, but they handle the customs, the quality checks, and the shipping. It is hassle-free.
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  • An employee in a black hat and blue vest writes on a clipboard while sitting in the cab of his work pickup
  • My new Director of Operations is convinced that he is a business genius. He called a meeting last month and lectured me about how we are hemorrhaging money by using a local distributor.
  • He told me to cancel our contract for the holiday shipment and go direct to the source.
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  • I warned him. I told him that dealing with freight forwarders, tariffs, and port delays is a full-time job.
  • He told me I was just being lazy. He actually said, "Just get me the contacts, I'll close the deal myself." So I did.
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  • I spent a few days on Alibaba compiling a list of legitimate Chinese manufacturing companies that produce glass ornaments.
  • I handed him a spreadsheet with twenty factory contacts, their MOQ (Minimum Order Quantity) requirements, and the time zone differences.
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  • I sat back and watched the show. He realized that FOB Price does not include shipping to our warehouse.
  • He wired money to a supplier but forgot to hire a customs broker, so the shipment got flagged by CBP.
  • The container sat at the port for ten days because he didn't understand what an ISF filing was.
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  • The demurrage fees (fines for not moving the container) alone cost more than the 15% he was trying to save.
  • He came to my desk yesterday, looking incredibly humbled, and asked if I still had the phone number for our old importer.
  • TL;DR: Boss thought international trade was easy; I let him manage a direct import order and he ended up paying double in fines and fees.
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  • A worker in a while shirt and black tie works in the backseat of a car, looking at his phone and laptop.
  • Varnigma Hope you have a paper trail prepared for when he tries to blame this on you.
  • an_asimovian My entire job is being that middleman, except for frozen - foodstuffs that demurrage or any regulatory errors will absolutely kill you, its a whole different ball game compared to domestic logistics, definitely something where you want someone who does it as their job running the show vs trying to figure it out as you go.
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  • Plenty-Aside8676 Anyone who has spent time managing purchasing and international logistics knows that this arrangement works well for a reason. It is not only a full time position it is an entire industry. Perhaps going forward he will appreciate you more.
  • StumbleNOLA What's amazing to me is these idiots who think subcontractors have a 100% profit margin. If it's costing you 15% on a $10,000 job that's $1,500. The middleman is making maybe 10%. So $150 is the most you should expect to reduce your costs by. If that $150 isn't enough to pay the experts you need, and build out a complete support chain then either you will do a bad job, or have to keep people on staff that are working part time but being paid full time. The math doesn't even math.
  • Kip336 As a freight forwarder, I laughed. So many times do I get asked why people pay me to do my job, what good am I for society etc. It only ever takes one shipment before they call me back.
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  • No-Term-1979 There is a reason some businesses exist. To make life easier for someone further down the supply chain
  • stillnotelf Demurrage! a new word for today!
  • InterruptingChicken1 Thank goodness he offered to do it himself instead of ordering you to do it.
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  • Sakawatchi As a freight forwarder who have worked both export to the US and import in the US I can vividly. imagine the entirety of this shipshow. And the fines. And the possible HOURS spent by the freight forwarder and custom broker on the import-side trying to save it.
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