• FAIL Blog
  • Employee
  • Workplace
  • Horrible Bosses
  • Neighbors
  • HOA
  • Family Drama
  • Parenting
  • Customer Service
  • Entitled People

  • Links
  • About Us
  • Editorial Guidelines
  • Terms
  • Privacy
  • Security
  • DMCA Policy
    • search email community favorite this article chev-right latest posts article list comments tags video article login twitter facebook menu pinterest whatsapp

    Employee laid off after 8 years returns company laptop wiped clean, company loses access to critical files: 'He [was] the sole administrator for some of the core systems'

    Last Saturday, a recently laid-off employee met a friend for dinner. He was still coming to terms with losing his job the day before. He had worked remotely for the same company for seven or eight years and had become the go-to person for several key systems. The company was small and didn't have a real IT department. Each system had someone in charge, and he was responsible for more than one important platform.

    Over the years, most of the operational knowledge for those systems lived either in his head or in documentation he personally maintained.

    A few months before, a new manager started at the company and quickly set a strict return-to-office rule with no exceptions. The issue was that this employee's contract clearly said he was hired to work remotely. He lived about 200 kilometers from the office, so moving would have cost him a lot. Working from home had always been part of his salary expectations.

    HR confirmed the obvious: unless he voluntarily agreed to relocate, there wasn't much the company could do.

    The manager was not happy about this.

    After that, the manager slowly put more and more pressure on him, which eventually led to him being let go. The manager kept saying his job wasn't that important and that someone cheaper who would work in the office could replace him.

    When he was finally let go, the manager had one request: return the company laptop.

    "Just the laptop," the manager said. He wanted to give it to the new hire.

    So that's exactly what the manager received.

    Author image for Isabella Penn Isabella Penn
    Add us on Google
    Advertisement

    • Before sending it back, the former employee saved his personal files and reset the laptop to its original settings. There were no documents, no login details, and no manuals left. It was just a clean, wiped laptop.

      A few days later, the manager called him.

      The manager was furious.

      No one could access important systems. Login keys were missing, and all the documentation was gone. Nobody knew how to run the platforms the employee had managed for years.

      The former employee replied calmly and simply: he had done exactly what was asked. Just the laptop.

      The call ended soon after. Meanwhile, the former employee already has a new job waiting and will start in a few weeks. First, he’s taking a well-deserved vacation. The company he left is about to find out the hard way that there’s a big difference between simple tasks and real institutional knowledge.

    • Cheezburger Image 10599658240
      via Getty Images For Unsplash+

      Image is representative only and does not depict the actual subjects of the story.


       

    • Advertisement

    • "You only want the laptop back after firing me?"

      Last saturday I had dinner with a friend of mine, he was recently laid off (as in the day before). He worked from home and had been doing it for the company for around 7-8 years.
      via mdlapla
    • In those years, he became in charge and probably the sole administrator for some of the core systems on the company. Company's not that big, IT is non-existant, pretty much each guy in charge of a system is admin-programmer-IT for that system.
      via mdlapla
    • Some of the system's know-how on how to work those systems existed solely on my friend's head and documentation. A couple months ago new manager started in the company.
      via mdlapla
    • Advertisement
    • First rule: No WFH allowed. My friend's contract stated that he was hired as a WFH employee, so he talked with the manager and explained that, even if he wanted to, he lived 200kms away from the office so going there was not an option.
      via mdlapla
    • Besides, WFH was tallied into the salary expectations when he agreed to work with the company so, moving to the city would require an economical loss he wasn't willing to make.
      via mdlapla
    • Advertisement
    • Manager didn't like it one bit, contacted HR (one lady that handled everything administrative plus HR), she informed him that there wasn't much he could do unless my friend accepted going to the office voluntarily.
      via mdlapla
    • So manager started kind of a harassing campaign that ended with the firing of my friend. Manager was adamant (and said several times to my friend's face) he could, and would (in time) replace him with somebody willing to come to the office and have a lower salary.
      via mdlapla
    • Advertisement
    • He also stated that my friend's. work was menial and not that important. When Manager notified my friend he was fired, he asked him to return the company laptop back to them, since it was company property.
      via mdlapla
    • So my friend said: "Just the laptop?" - "Yes, just the laptop, so I can reuse it for the new employee." So my friend did just that. Did a backup, FORMATTED THE LAPTOP and sent it back, as in factory settings, to the manager.
      via mdlapla
    • Manager calls my friend on Wednesday after receiving the laptop. My friend answers and Manager starts shouting: "WTH!!!! Where's the info?
      via mdlapla
    • Advertisement
    • Where are the access keys to system X? All those manuals that you told me you had on how to use the system? Nobody can access those systems anymore!" "Oh, sorry, you said you wanted JUST THE LAPTOP. Bye!"
      via mdlapla
    • These next few weeks are going to be fun. TLDR: Manager fires employee, asks for laptop back, employee delivers the laptop restored to factory settings, manager loses access to important systems.
      via mdlapla
    • PS: Friend is starting a new job in three weeks time, he's taking a long overdue vacation before. He's really good at what he does so the competition had an offer sent pretty much immediately.
      via mdlapla
    • Advertisement
    • PS2: For those wondering, my friend has the paper trail of the "just the laptop" request.
      via mdlapla
    • Cheezburger Image 10599663360
      via Kari Shea for Unsplash+
    • Fickle_Penguin Yes and no. Half way I suspected because of the logical paragraph breaks. Had OP said English is not their first language I would have said "you write better than most native speakers" like we used to.
      via Fickle_Penguin
    • Advertisement
    • OP mdlapla It is not, in fact, my first language.
      via mdlapla
    • azraphin Inconsistencies for one thing. Friend was fired the day before they met, yet later he was contacted the following Wednesday by the manager. Which is in the future of the story.
      via azraphin
    • OP mdlapla Chronology: They fired him Friday the 16th. I met with him for dinner on the 17th. He sent the laptop on the 19th. Manager called on the 21st. Is not that hard.
      via mdlapla
    • Advertisement
    • OneSufficientFace If this is the UK then i dont believe it. That many years service and WFH written into the contract to get fired over working from home... the story is fishy
      via OneSufficientFace
    • OP mdlapla Not UK, Spain
      via mdlapla
    • tsian If friend has some time during his vacation, probably time to do some consulting ;). (Of course, realistically if he destroyed workproduct that was the company policy that could be a bit of a shit show, but it doesn't sound like the company is smart enough or prepared enough to do that.)
      via tsian
    • Advertisement
    • OP mdlapla Oh. He didn't destroy anything. Everything's there and working, he's the only one who knows why and how.
      via mdlapla
    • dnabsuh1 I have a slight variation to this - the one time I was released from a position, I was the 'Director of Information Systems' for a small local telephone company whose management had bought $80M in equipment with less than $1M per month in revenue, and $20M in capital funding. Many shady practices were going on, so most of the IT team (5 people) were already looking to move out, but were all promised $25k retention bonus while they worked through a Chapter 11 restructuring. The day after
      via dnabsuh1
    • Manic_Mini This isn't the win you think it is. Formatting the laptop knowing it held the only copies of credentials and documentation could easily be seen as destruction of company data or sabotage. "Just the laptop" literalism doesn't usually hold up when intent and professional duty are considered, especially for a sole admin. Bad manager or not, this is exactly how former employees end up on the wrong side of a lawsuit. Your friend did not own the laptop, nor the data contained within. I woul
      via Manic_Mini
    • Advertisement
    • Sure_Acanthaceae_348 It's a great story but most reasonable people would think that "just the laptop" means everything on it too. There are far more effective and passive means of malicious compliance.
      via Sure_Acanthaceae_348
    • umassmza This is a great way to get sued, saying he said "just the laptop" is not a legal defense here. Same as draining a car of all fluids before returning a car wouldn't be a defense if you were ordered to return a company car. Opens him up to liability for all loss of revenue and cost to reimplement systems.
      via umassmza

    Stay up to date by following us on Facebook!

    Tags

    remote employee fired job work laptop
    Like
    Scroll Down For The Next Article
    Show Comments

    Also From FAIL Blog

    'Take my seat!': Father spars with entitled passenger for refusing to take his first class upgrade so he can sit next to his 10-year-old son

    'Take my seat!': Father spars with entitled passenger for refusing to take his first class upgrade so he can sit next to his 10-year-old son
    Next Article