‘[They] broke a TV they did NOT buy from us and wanted us to gift them a new one!’: Couple demands electrical retailer replace a shattered TV they bought elsewhere after their kid smashed it with a controller, end up exposed and thrown out of the store

This electrical retailer in an English mall had seen plenty of strange customer requests, but none quite like the couple carrying in a giant cracked TV as if returning a loaf of bread. It's the early Wii era, when motion controls met chaos, and safety straps were merely decorative suggestions. The couple storms in, insists their television "just broke," and demands a replacement from a store they never bought it from. Their kid, temporarily abandoned at the counter, casually reveals the truth: the Wii remote slipped mid-bowling game and found its target bullseye in expensive glass.

While the adults spin a story about spontaneous screen failure, the manager already knows the truth and, adding insult to injury, discovers the TV isn't even their brand. The parents, desperate for someone else to foot the bill for their clumsy offspring's fastball, turn hostile, red-faced and defensive. Then comes the magic phrase from the dad, admitting it was "an accident caused by the Wii," sealing their own comedic defeat. The manager, tired and amused, threatens to call security if they dump the evidence and walk away.

Couple broke their TV then wanted a retailer they did NOT buy it from to gift them a new one!

via BearFotos

^{Image is representative only and does not depict the actual subjects of the story.}
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Some lessons are learned painfully and with witnesses. The parents leave humiliated, dragging both kid and TV along, while staff quietly marvel at the audacity. A few months later, Nintendo starts shipping remotes with wrist straps attached, possibly inspired by that very brand of suburban destruction.