When an item in a store has a price tag on it, the store is obligated to sell that item at that price, no matter what. Even if a junior employee made a mistake and priced it at 10% of the actual price, the store is the one that has to face the consequences.
(This one time, I managed to buy shoes that someone priced at $5 instead of $50, and it was one of the most exciting moments of my life. I couldn't believe it when I saw the price tag, and the store couldn't do anything against it, even though it was an obvious mistake.)
The store manager in the story below wants to avoid these kinds of mistakes, so they have a very specific planogram that everyone must follow. However, this planogram is not flawless, and it prevents new or seasonal items from being put on the shelves. And instead of being open to the employees and finding ways to fix it, this helicopter manager refuses to listen to any of their input.
So at some point, one of the employees decided to stop trying and follow the orders blindly. It didn't go well…
Image is representative only and does not depict the actual subjects of the story.
Image is representative only and does not depict the actual subjects of the story.
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