‘They folded like a cheap suit’: Customer demands a subscription refund after getting wrongfully charged, then plays hardball with customer service to fight back on the charges

They say that your truest self comes out when you're on the phone with customer service. 

Whatever circumstances lead a person to endure the misfortune of a customer service phone call often bring out their worst. After sitting on a 20-minute hold with bad music, then ultimately getting their call dropped by a confused AI voice bot, customers waiting to resolve their issues have never been more furious. But every now and then, the customer service rage fuels more than just a fiery demeanor, but a need to find justice in a flawed system.

That's why, when this customer was wrongly charged for a cancelled subscription, they rose from the ashes like a justice-seeking phoenix, refusing to roll over and accept a $10 monthly payment when they'd already canceled. Fighting for the glory, and not for the money, this customer's gumption and refusal to back down led them on a warpath with customer service agents who didn't stand a chance. 

Some people are born to argue, and this customer wouldn't go down without a fight.