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"Beloved doorman" gets fired on his day off, building management accidentally removes his access along with everyone else's in the building: 'His work ethic was too good for this place either way'

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  • "Key staff member fired on his off day Then property management [deletes] a common access code for everyone without notice"

    A man wearing a suit stands behind a concierge desk and speaks to a woman in business attire.
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  • From: Patrick Subject: A Personal Note of Farewell Date: Aug 17, 2025 at 4:36:45 PM To DAR Dear Residents of The Essex, I am writing to let you know that my time serving this community has come to an unexpected end. Prospect Management has chosen to terminate my employment, and while this is difficult news to share, I felt it was important to reach out personally to all of you. It has been my genuine privilege to serve you. Every day, I've done my very best to ensure your needs were met and that
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  • Unfortunately, I also want to be transparent - much of the hard work and dedication I put into this community has gone underrecognized. In many ways, I felt I was carrying the responsibilities of Prospect Management largely on my own, while others were not held accountable. Despite this, I always cared first and foremost about your well-being and worked to make The Essex the best it could be. As I move on, my greatest hope is that any unresolved issues you face will find solutions, and that mana
  • Not... OP 12h ago Edited 12h ago . • Second retype. Forgive me if I'm missing any details. I met someone and we had decided to move in together. It wasn't an immediate thought. It just happened that we were both in transitions of our lives And you, each other long and well enough to make that Step.
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  • we looked at quite a few places, and landed on this one. It had pros and cons. The key staff member, who was the lead concierge was definitely a pro. He held conversation with us, and even told us to come in when he saw us standing outside, waiting for the realtor to take us on the tour. He held conversation with us
  • after the tour and was always great to see and speak to. I've met so many residents through him with us all just speaking in the lobby when he was around. The days he was not there you notice how much do service declines.
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  • I'm still laughing that one person who was a concierge for that day asked me if I had moved in The same day they asked me the question of if I am new here. That was almost a month later after we moved in.
  • for $17 an hour The property management got a h I of a deal. You had someone running at least five different positions for the price of one. Security advisement, administrative, concierge, Tenant engagement, And last, but not least propping the building up with reviews that were positive and I can say they do not deserve.
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  • I almost forgot about being the unofficial tour guide. He even brought tenants into the common game/lounge area to wait for their realtor appointment.
  • We went on a small vacation and brought back some food for him to try since it was a bucket list restaurant for me. I did not see him on the day After I had returned. Coincidentally on Thursdays I take a bus to physical therapy after work and we meet on the same bus from time to time. Saw him on Thursday and
  • After being Told he hasn't seen us in a while. I told him about the vacation and said that I did not see him through the week. He had told me about someone coming by to give him money. Because of this, a new realtor had called the building owner and reported him. The building owner called the lead concierge and was yelling at him that he should never take tips from a resident.
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  • He decided to take off three days. He did not answer the phone when property management had called. His boss (Concierge is contracted through another company) Pleaded for him to go back and said that they will start the process of having him receive a raise.
  • A man wearing a suit stands behind a concierge desk alongside a female coworker in. a suit and speaks to another man in business attire.
  • on his day back. He went back to the standard level of service, which was introducing himself, and texting the realtor that the guest are in the lobby. No more tours, no more bringing guests to the game room for showing them part of the building. Just wait for the realtor.
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  • Fast forward today. I received a call from the partner asking if I viewed my email. I was told that he was fired.
  • It's an ongoing trend. Most of these places lose GEMS All of the time. I was proud of his farewell letter because it expressed the scrutiny that I was aware of. I know the value of the building to a lot of residence will substantially drop. He used to answer the door
  • remotely on his off days and even the early hours of the morning before he gets up to work to answer it. The other workers that fill in when he's not there. If they enter, or scan a package for us to be notified, that would be both a miracle and a good day.
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  • Here's the other Stupid part of it. There is a common key code that Are used by delivery services, staff, and many of us residents. It was dised, and without any notice. They weren't satisfied enough just disabling his own account for access control.
  • I Don't have his personal email. I sent a text saying that he's welcome As a guest anytime And we are all losing out on a poor decision by property management. Let him know that his work ethic was too good for this place either way.

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