Management forbids tech support employees from providing customers solutions to their problems, claiming it makes them look bad: ‘We had customers call back for months’

Some people believe that when they finally move on from this world, they will get to see all kinds of data and information about the life they lived. For example, how many kisses they had, how many years they spent sleeping, etc. They want confirmation that they had a life well-lived, that they seized the day and made the best out of every situation.

However, we all know we actually spend a significant amount of time on stuff that turns out to be a complete waste. It is simply a part of life. So some of us would actually like to get data on how much time we spend on things that ended up becoming completely pointless. How many times have we fallen for the wrong person, or how many hours did we spent waiting for someone to pick up the phone?

We especially want to know how much time we wasted on the phone with customer support until we realized they are no help at all, something we imagine the customers in the story below would also want to know.

Like what you see? Follow our WhatsApp channel for more.

Even though the employee in the story below knew exactly how to solve the problems of the people who called their tech support, management actually forbade them from helping.
Luckily, the faithful employee refused to listen to those restrictions…
via SeventyFour

^{The image does not depict the actual subjects of the story. Subjects are models.}
Advertisement
"Can you hear me now? DSL tech support"

via Rionddo
via Rionddo
via Rionddo
Advertisement
via Rionddo
via Rionddo
Advertisement
via Rionddo
via Rionddo
Advertisement
via Rionddo
via Rionddo
via Rionddo
Advertisement
via Rionddo
via Rionddo
via golubovy

^{The image does not depict the actual subjects of the story. Subjects are models.}
Advertisement
via michaelgum97
via michaelgum97
via AppropriateRip9996
Advertisement
via AppropriateRip9996
via kula_foo
via mrcub1
Advertisement
via KlutzyEnd3