'Okay Karen, lemme just summon the CEO of Target for your crusty tank top': Entitled retail customer tries to return a clearly used shirt and demands to speak to the manager, doesn't realize she's already speaking to the manager

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via Unsplash+ (Andrej Lišakov)

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That's what happened to one retail worker who got the better of their customer. When they came in hot with a lot of energy and an accusatory tone, the retail worker got to pull out one of the best cards in the biz. Read on for the story to live vicariously through them.
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She called my manager - I am the manager

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Commenters chimed in with stories of their own.

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