The quality of the customer service is going downhill fast at this one dollar store.
How far would you go to help out a customer? Sometimes it's the little things that matter most, like helping an older person carry their bags to their car for them. Or an employee could make someone's day by finding a random coupon for them to apply to their purchase, saving them a few bucks. A worker might even brighten up a customer's day just by chatting with them as they double-bag their items.
So it's pretty odd that this dollar store is doing away with all of that. Instead of being proud of their customer service, they're just inconveniencing their workers and customers with this new set of rules that will seemingly make everyone's lives a little worse. One of these new rules is that if customers can carry their purchases to the front of the store, employees aren't allowed to help them take the items to their car. Come on, how hard would it be to help Grandma put her bags in the trunk of her car? That's the kind of petty rulemaking that'll turn customers away from the store, and lead them towards the competitor's shop instead.
Up next, read about some memorable resumes that stopped hiring managers in their tracks, like the dude who wrote a resume in Papyrus font only.
This image is for illustration only, and the subjects are models; the image does not depict the actual subjects of the story.
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