‘It's important to be kind’: Man is rewarded with free food after Karen Boomer freaks out because her food is taking too long, despite being at the wrong restaurant

When working in customer service, specifically in the restaurant industry, patient customers make all the difference between a pretty bad shift and a redeeming one.

Though entitled customers are a given in any industry (so it should be no surprise), employees are never given a warning about when they'll encounter the next Karen who makes it their mission to destroy workplace morale. It's quite exhausting. So, when that one golden customer who might as well be an angel sent from the gods practices the patience that every customer should possess, some employees reward them for it. Though basic human decency should be a common practice in everyone's lives, good deeds often result in good karma. You know, the kindness of strangers goes a long way, and this story illustrates exactly that.

If you, a customer, walk into a seemingly overwhelmed restaurant and are subjected to long wait times, a question about a time estimate should suffice. The OP of this story does exactly that. In the same breath, he witnesses an angry Karen walk in, who immediately engages in some pretty hot-headed behavior. Though the employee politely and calmly asks her about what she'd ordered digitally, she takes to nonstop complaining instead of working with them to remedy the situation. Lo and behold, after an amount of time that I consider criminal, she angrily admits she had ordered from a different restaurant. Before the employee can rectify the issue at hand, Karen starts going on the usual tangent about how the customer is always right. Commenters point out that she is, in fact, not a customer. 

As a patient eyewitness, the OP is given a free drink with his meal and a coupon for a free burger because of his patience. Be the change you wish to see in the world, ya know? Keep reading to get the entire story, and additionally some pretty solid stories from commenters who have similarly rewarded the kindness of strangers.