"That'd be difficult because there isn't a Justin here."
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Boomer Karens will never know when to stop, especially when they are definitely in the wrong and they don't want to admit it. Even if you show them something written in black and white, tangible evidence, they will move mountains to ensure their side of a story is true in their heads (but literally no one else's). Customer service employees get the brunt of the Karen population, but this means they are actively building a world in which Karens will not get what they want as a result of nonsensical behavior.
The employee in this story works at an auto repair shop, and one fateful day, boomer Karen walks in, so sure of her 3:30 appointment. The man respectfully lets her know there is no 3:30 appointment booked on their end, and she continues to berate him and his staff, calling them idiots. She then says she spoke to an employee on the phone the day prior, ‘Justin’, who does not exist. She is so sure about her own nonsense that she continues to argue with the man. She shows him the number she called, and it turns out it's a different auto shop across town. Karen was not happy about that. Of course, she mumbles that she knows the owner, but Karens always get what they deserve, which in this case is no appointment. Scroll to read the whole story and some tips from commenters on petty retaliation.
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