Micromanager fabricates write-up for job security until he is caught red-handed by employee's secret recording

Providing customer service is never an easy task for a number of reasons. The hardest part is the fact that you cannot predict who you'll run into or what type of attitude they're going to have. The story below is an account of a frustrated employee. 

The original poster (OP), who is employed in retail, was hit with threats over a $1.63 charge. But rather than standing with OP and protecting the worker from the enraged client, management decided to stick by the client and reprimand OP for supposedly failing to comply with the client's demands. Even worse, when OP confided in higher-ups about the matter and expressed his dissatisfaction with the manner in which the matter was handled, he learned that the supervising manager had changed his story to claim that OP had been cursing at him, putting him in 'distress', in an effort to undermine his reputation.

That said, in order to learn more about what happened and whether or not OP was able to redeem his own name, make sure to read the story below! Additionally, after you're done,  don't forget to read the story of the egotistical couple who stole a man's pre-paid airline seat by pretending to have a lost ticket!