This general manager has his crews filling out customer satisfaction surveys. Yes, you read that right. This fast-food GM decided to rig his customer satisfaction ratings by getting his employees to write them! It's one of the hallmarks of super-sketchy businesses. Companies that have satisfied customers don't have to beg their employees to help them get a 5-star rating on the internet.
As you might imagine, that wasn't even the only unethical behavior going on at this company. The employee who shared the story, u/thejakeboi, writes that they've watched from the sidelines as the GM made questionable choices. Throughout their years of working in fast food, the employee saw issues like "false advertising [and] telling us to serve old nasty food to reduce waste." But this employee's salary was on par with a manager's pay, so they just put up with it for a while. And as an employee, it's hard to make big changes anyway---what the general manager says, goes.
Check out this great malicious compliance tale for yourself, as well as comments from other people who've dealt with similar work experiences. Then, this researcher felt guilty after denying a woman she worked with a job, so she turned to Reddit to ask for advice.
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