For some inexplicable reason, basic comforts are considered to stand in opposition to efficiency—if you're uncomfortable, you'll work harder being the deeply flawed logic at play. If there's a comfort that can be denied… you bet it will be, all in the name of bigger bonuses for the executives and higher returns for shareholders. There seems to be a societal impression that customers will think someone who is comfortable won't offer good service, which is a complete farce. One can't help but wonder if that is a cultural hangover from when it was more common for higher-class families to have actual servants.
Like what you see? Follow our WhatsApp channel for more.
There's a reason why things like fatigue mats are becoming a legal requirement in retail and service jobs—or any job where workers are required to stand for their entire shift. Not only are they important for reducing slipping hazards, but they also play an important role in ensuring workers don't sustain injuries from standing on concrete for 8 hours straight a day and 40 or more hours a week.
Without even getting into the dystopian horror of having to return to work whilst still recovering from surgery, it's wild that the distrust and determination to cling to petty rules runs so deep that these managers are willing to ignore any shred of empathy or sense of reason. At least this worker was willing to stand up for their coworker and make a point about doing the right thing…
Stay up to date by following us on Facebook!