Depending on how long you have been impatiently awaiting support, customer service can truly seem like a never-ending nightmare. The person we are chatting with half the time has no idea who we are, why we are calling, or even if they have the authority to tackle the issue we are experiencing.
The story that follows is an account of a clever customer who is tired of being inconvenienced by customer service representatives. To put things in perspective, OP is a business owner who decided to relocate his company to another location. As part of the relocation process, OP made sure to install an alarm system to guarantee the safety of the business and its employees. OP made a special request to activate the alarm a few days before the official opening of the new location. Though the security firm claims to have fully comprehended the request, the company keeps calling OP once a week to say that they are en route to the location. Eventually, after a nonstop barrage of calls for about two months, OP said 'ok'! But the security company was unprepared for what they found when they got to the scene.
So, check out the story below to learn what happened, what took place when the security company showed up, and why OP finally gave in! Once you've finished reading, check out the story about the petty bookkeeper who ends up costing the company a fortune!
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