Traveling can be exhausting. There's so much rigamarole and to-do at airports from security to boarding you just hope that everyone complies so it can be done as quickly as possible. There's a procedure for everything, and all you have to do is what you're told. I've flown a lot in my lifetime, so I feel I've got the system down. I know all the little nuances and tricks of airport efficiency. Plus, I have TSA Precheck so I feel like a VIP. It's good for saving time, but bad for the ego.
That's why it's so frustrating when certain passengers try to buck the system. It never works out in their favor, but instead slows everyone else down. Like this couple who tried to skip some steps at boarding and then flipped out when they had to face the consequences. This upcoming holiday travel season, let's hope there are not too many folks like them.